What We Are Reading
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Here’s how to find optimism amid our ongoing cybersecurity challenges

The challenges our industry faces are formidable, but Google Cloud CISO Phil Venables offers a way for cybersecurity pros to have some hope that we’re on the right track.

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The Future Of CX: Why Companies Are Merging Cloud Communication Platforms

• CCaaS provides companies with the tools to handle customer inquiries and issues while providing a better experience. It is a cloud-based software solution that allows companies to manage customer interactions across multiple channels, such as phone, email and chat.

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How Companies Can Support The Black Women In Human Resources

Businesses must understand and address the challenges that Black women in HR departments often face that create barriers to success.                  

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From C-Suite To Loading Dock, The Impact Of Artificial Intelligence Will Be Evenly Distributed

Automating bad processes won’t make them better. Break the business down to its essential elements to drive efficiency and deliver real productivity gains.'

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How to Build the Best Upskilling Program for Your Employees

Here's how company leaders can best approach upskilling their employees: Identify skills gaps First, company leaders need to identify where upskilling could benefit both the ... it took a team of three on the human resources team about a month or two ...

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Why quality of digital experience is so significant

Recruitment processes have become ever more rigorous in recent years, as companies leverage a raft of new, intelligence-led and often digital processes to improve selection and entice talented individuals to the business.

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Survey Surfaces Identity Management Challenges in Cloud Era

The top three cloud security concerns are a lack of visibility into access policies, identity-based threats and meeting data privacy regulations.     

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A Guide For Businesses To Secure Your Web Application In Five Steps

In the realm of cybersecurity, vigilance and proactive measures are your best allies in safeguarding your web application and maintaining the trust of your customers.