Video Blogs
How to Choose a Telematics Solution That Can Scale
With a continually changing landscape of fleet telematics technology and new innovations appearing every week, partnering with an established provider of a cloud-based platform will ensure scalability in terms of capacity as well as features. Watch this video to help you get started.
How to Choose a Telematics Solution That Can Scale
With a continually changing landscape of fleet telematics technology and new innovations appearing every week, partnering with an established provider of a cloud-based platform will ensure scalability in terms of capacity as well as features. Watch this video to help you get started.
Customer Service and Support Changes Driven by the Pandemic
In this video, you'll find out how cloud contact center services can help your business keep up with rapidly changing customer expectations. Despite the challenges, the transformation has been beneficial overall, allowing brands to deliver a superior customer experience and build greater resiliency and sustainability in their customer service operations.
What You Need to Know About Extended Detection and Response
XDR is relatively new on the cybersecurity technology scene. Its ability to collate data automatically from multiple security sources enables significant improvement in threat detection and incident response. Watch this video to learn about this number one trend CISOs need to understand to plan and execute strong security initiatives.
Can the Right Desktop Tools Help Reduce Contact Center Attrition?
Agent attrition is one of the top contact center challenges. In this video, we'll look at the top reasons for attrition. You'll learn how the right desktop tools can help reduce burnout and keep agents motivated. We'll also cover how to choose tools that will be a good fit for ...