What We Are Reading
The Top Hybrid Workforce Security Trends to Watch in 2024
Hybrid workforce security is a critical concern for almost every organization today. Although many companies are beginning to implement return-to-work mandates, most still believe the future of work will be hybrid. In fact, 75% of the Fortune 100 leverage a hybrid work schedule. Unfortunately, while a hybrid working strategy can significantly reduce ...
How MSPs can Bill the Future of Microsoft Services
Watch on YouTube UC Today’s David Dungay speaks to William Rubio, CRO, CallTower and Dave Michels, Founder, TalkingPointz about the opportunity for MSPs to bill the future of voice services in Microsoft. In this session, we discuss the following: Supporting Operator Connect with billing Taxation and porting across multiple ...
What is Digital Communications Governance?
The last couple of years have been particularly eventful for digital communications governance and compliance. Employees in virtually every industry are leveraging more communication tools than ever before, from Microsoft Teams to WhatsApp, and they’re struggling to keep data secure. In both the UK and the US, regulators have ...
How to Use Microsoft Places to Enhance Hybrid Work
Originally introduced in 2022, Microsoft Places promised companies a way to enhance collaboration and resource management in the age of hybrid work. The tech giant promoted “Places” as a tool for companies looking to solve the challenges of flexible work. The Microsoft Places app allows companies to plan when and where ...
Contact centre roles are adapting to market needs
Contact centre roles are adapting to market needs so says Hervé Leroux, Chief Marketing Officer at contact centre specialists Odigo
CallTower Announces Rebiller Program for Microsoft Teams
Even as organizations diversify their UCaaS tools across multiple vendors, Microsoft Teams remains on top as the bread and butter for their technology stack. So when customers approach their solution providers, whether they be an interconnect, MSP, VAR, traditional on-prem PBX, or a different kind of seller that helps them ...
Microsoft Teams News JUNE Update (2024)
Watch on YouTube Dive into our JUNE 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem. In this update, we ...
Blogs
Which is right for you: CPaaS or UCaaS?
CPaaS and UCaaS are easy to confuse since both of them aim to develop the modern communication stack. They both approach the process with access to flexible tools for growth…
How Does Unified Communications Specifically Increase Workplace Productivity?
As mentioned earlier, workplace productivity is enhanced through a reduction of context switching when all the features of a unified communications software system are put together on one digital device…
