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Breakthrough Efficiency in NLP Model Deployment

Natural Language Processing (NLP) makes it possible for computers to understand the human language. NLP can preform different tasks by analyzing the structure of sentences and the individual meaning of words. NLP can be seen working in AI-powered chatbots and voice-activated smart assistants (such as Hey Google, Amazon Alexa and ...

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Next Generation Cloud Communications and Collaboration Tools

Dialpad and Constellation Research have teamed up to offer two detailed case studies for Vivint Solar and a large communication services provider in this whitepaper. You will learn about their respective challenges, the solutions they implemented and the impact Dialpad has made on both companies.

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Communications for the Modern Workplace

Dialpad has produced an important eBook, entitled “Communications for the Modern Workplace” with information that every IT executive needs to know. Even if you’re not considered an IT executive, but still a part of the team that is evolving your company’s communications infrastructure, you ...

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Understanding Voice Intelligence (Vi) for CCaaS

Watch this webinar from Dialpad to see how their CCaaS solution with Voice Intelligence can help your contact center make better calls.               

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Contact Center Mistakes That Impact Customer Retention

Watch this webinar from Dialpad to learn more about mistakes in the contact center, that you might be making, that impact customer retention.         

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Boosting Workplace Productivity with Voice Intelligence (Vi)

Dialpad’s Voice intelligence (Vi) tools and comprehensive cloud-based communications platform helps you work smarter and save valuable time. Download their whitepaper to learn how Vi can help your business to: Keep track of important conversations Keep your customers happy Close more deals with less effort

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Phone Verification Challenges & How to Overcome Them

Where should your company start when designing its phone verification strategy? With the help of Vonage and Verify API services, the obstacles to implementing phone verification around the world can be overcome and your company can rely on this frictionless process to ensure transaction security and achieve higher conversion rates. ...