AG26 Trailer Tracking Overview
ACHIEVE COMPLETE VISIBILITY STREAMLINE YOUR OPERATIONS REDUCE LOSS RETURN ON YOUR INVESTMENT
The Metrics Gap
Though companies have plenty of customer satisfaction and agent performance data available to them, most don’t have a comprehensive strategy for customer experience (CX) analytics. In some cases, CX leaders gather customer feedback, but their efforts end there—they do no analysis ...
Critical Capabilities for Contact Center as a Service
During 2020, as a result of the pandemic, organizations were compelled to build on employee experience, adding resource management capabilities, deepening workforce engagement management (WEM) functionality, and leveraging transcription for agent assist and speech analytics within CCaaS applications. The application marketplace is beginning to become a differentiator, as partners’ software ...
Five9 Intelligent Virtual Agent Solution Guide
Virtual agents can understand human speech in over 100 languages and respond using text-to-speech (TTS) that is almost indistinguishable from a human agent. Virtual agents can make appointments, reset passwords, look up orders, survey customers, process payments, and answer all kinds of questions – over the phone, chat, or messaging channels. ...
FleetUp All-in-One Platform
In this video you will see: The various components that characterize a fully functional fleet management platform. How your business can derive benefits from one integrated platform that covers so many essential features. What features you should look for when selecting a fleet management solution. The importance of real time ...
FleetUp AI Dashcam
In this video you will see: How the FleetUp AI Dashcam with Voice Assistance works to inform drivers of potentially hazardous driving situations. The benefits that accrue from the installation of FleetUp AI Dashcam devices as part of a comprehensive fleet safety plan. Why a cloud-based fleet management solution enables ...
10 Tools Every Fleet Manager Needs in 2022
Next generation telematics systems are able to track assets, monitor equipment, and streamline fleet management. Instead of using a barrage of software programs to manage different aspects of their business, progressive carriers are now using a single comprehensive telematics solution. When it comes to idling, in the average fleet, 20% of ...
