Salesforce and Vonage: The Perfect Combination for Service
Today’s contact center agents are looking for ways to be empowered and enhance their productivity. With the new contact center solution from Vonage and Salesforce, agents will create stronger relationships and have more effective conversations with customers. Contents include: Dynamic IVR/intelligent routing Screen pop customer records Simplify ...
The Essential Guide to ERP Inventory Management
Inventory management must be an executive issue. This critical business function is too important to be the sole responsibility of the warehouse manager. Management across various industries is becoming more aware of inventory issues for several reasons: As companies grow, the variety and quantities of inventory grow and need to ...
Identity & Security: Addressing the Modern Threat Landscape
Identity & Security: Addressing the Modern Threat Landscape
From Data-Driven to Data Everywhere
Is Your Company Really Data-Driven? In the modern business world, data is the new oil. It’s taken as self-evident that companies — especially fastgrowing, high-potential businesses — need a data-driven culture to succeed and grow. Too often, though, companies focus on (and excel at) leveraging data internally, and ...
How to win in today’s data race
Great news! According to a newly published survey of 500+ CIOs and technology leaders, leveraging real-time data pays off in two important ways: higher revenue growth and increased developer productivity. Read The State of the Data Race 2022 research report to learn: Real-time data = revenue growth. 71% of respondents agree that ...
Key steps for a successful data modernization
Monolithic databases like SQL can’t handle the demands of today’s data-intensive workloads. They are too slow, too unscalable, and too prone to failure. But there is a path forward. Modern, open NoSQL databases like Apache® Cassandra™ are designed for the data demands of ...
Data rule #1: Don’t get locked in with one cloud provider
Based on a global survey conducted by Forrester, 86% of enterprises have adopted a multi-cloud strategy due to shifting business priorities. Organizations seek to optimize the costs of running and managing data in the cloud while simultaneously enabling developer velocity to quickly build the modern, intelligent applications of tomorrow. &...
