It’s important to assess your needs before you begin the process of selecting a vendor. Remote data storage, also known as remote backup systems, for SMBs is very different from a service designed for larger enterprises.

Basic features such as web access, scheduled backup and the ability to share files may be adequate for the needs of a smaller company, whereas larger business will require more complex features such as historical backup, live database, and the ability to back up operating system files.

Security should be of prime concern when choosing a remote data storage provider. Make certain the vendor you select provides substantial encryption and password protection for their clients. This ensures that the only people who can access your company’s data are those authorized by you.

A system that offers 128-bit encryption is sufficient for most users. However, if you require the utmost privacy and security you might opt for a much stronger encryption, such as the 448-bit encryption offered by some providers.

Support is another key issue when deciding on a remote data storage vendor. Find out if the company has an emergency user support system that you can contact whenever you need assistance. The best companies will offer 24/7 support via both telephone and email.

Consider how much space will be required to store your company’s data and find out whether the provider will be able to support all the files that you need to have backed up. Also, ask how long your data will be kept on the company’s servers. Most companies do delete data after a designated period of account inactivity. If you anticipate a need for extended storage, find out if the provider will accommodate your needs, and what additional fees they might charge. 

Speed, reliability and up-time are three key factors to look at before making your final selection. Since remote backup systems are usually the only option for recovering data after a system failure or disaster, remote data storage services do not have a great margin for error. The data stored with them must be there when needed.

Your own company’s needs will be the determining factor when comparing prices. Do you simply require a scheduled data backup at the lowest possible price or are you willing to pay more for real-time backup of email and database applications? Many providers offer unlimited storage for a very affordable price, either on a monthly or yearly basis.

Be sure to compare the services of a few different companies before settling on any one remote data storage provider. InsideUp’s online vendor comparison service can make your search much easier.