Posts Tagged ‘business service’

Reduce Your Capital and Operating Costs by Outsourcing

Thursday, October 7th, 2010

The shift toward outsourcing continues as businesses seek ways to remain competitive despite streamlined budgets. According to the Journal of Accountancy, “Outsourcing is becoming popular even in small and midsize companies. Nowadays, a small business may not have staff members such as a human resources recruiter or a 401(k) specialist in- house…many of these functions are being handled by outsourcers.”

Here are a few ways outsourcing can save money for your company, according to the experts at AllBusiness.com:

Outsourcing human resource duties, for example, will save your company considerable expense by eliminating the need to hire and train HR personnel to perform duties such as benefits administration and payroll. Instead, your provider’s trained and experienced HR experts will be able to handle these duties expediently, resulting in substantial savings in terms of labor costs.

Outsourcing also releases capital for investment revenue-producing activities, which will in turn make your firm more attractive to investors.

In addition, outsourcing can save you the expense of hiring temporary employees for short-term projects, as well as the cost of paying benefits to in-house staff.  And it allows you to avoid large expenditures in the early stages of your business.

Companies that handle every function in-house have much greater research, development, marketing and distribution expenses, which are often passed on to customers.

Although cost savings remains the number-one reason most companies choose to outsource, there are additional benefits as well, such as:

Time savings – Outsourcing business functions such as IT and HR provides relief from the administrative tasks involved in employee-related responsibilities, allowing you time to focus on strategies that will create growth and sharpen your competitive edge.

Start new projects quickly – A good outsourcing firm will have the resources to take on your projects immediately. Handling the same project in-house might involve taking weeks or months to hire and train additional staff.

Focus on your core business – Business managers must set priorities in order to focus limited resources where they will do the most good. Outsourcing can help shift you company’s focus away from peripheral activities and toward serving customers better.

Level the playing field – Most small firms simply cannot compete with the in-house support services that larger companies can provide. With the help of outsourced providers, small firms can appear “big” and enjoy the same capabilities, efficiency and expertise of large companies.

Reduce risk – When an outsourcing provider handles your business operations, they also assume much of the risk inherent in those functions, removing some of the burden of compliance with government regulations and other considerations.

According to outsourcing expert Frank J. Casale, outsourcing “is the great equalizer for small to medium-sized firms. Growth-oriented entrepreneurs can benefit tremendously. Not only do employees frequently gain access to better benefits, the owner gains freedom to focus.”

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New iPhone App Lets You Connect Instantly with Business Services

Friday, August 6th, 2010

InsideUp has has just released an iPhone app that will help you find the services you need instantly, and get immediate quotes from multiple vendors. When you submit a request on the iPhone or iPad, you will be instantly matched with vendors that fit your criteria, and receive custom quotes from up to five providers. Not only will you save money on business services, but you will get access to top quality, pre-qualified vendors.

Business owners are increasingly relying on Web-enabled phones and other mobile wireless devices to conduct business on-the-fly. With this app, you can take immediate action whenever an idea presents itself. If brainstorming over lunch produces a brilliant plan for a direct marketing campaign, just a few touches to your iPhone screen will have you in touch with a direct mail provider while your ideas are still fresh.

The application currently includes VoIP phone service, call center services, direct mail, web design, credit card processing, debt collection services, and payroll accounting vendors. More services will be added to the system in the future.

Once you’ve downloaded the app, all you need to do is answer a few simple questions about your business needs, and the system will match you with qualified vendors, based on your company profile and specific needs. The app is free, and it only takes a couple of minutes to submit your information.

This new app will be an indispensable time-saver for businesses, eliminating the ordeal of researching each provider to find the one that best matches their needs and budget. The immediacy of this system makes it simple and cost-effective for businesses to have ready access to service providers.

Statistics from research firm Gartner show that the number of smartphones and Web-enabled phones will soon exceed 1.82 billion units. With 6.5 billion mobile connections expected by 2014, all companies, both large and small, will be accustomed to conducting business online.

Download this time-saving app here, and discover how easy it can be to get the business services you need, as soon as you need them.

Experienced Management Builds Successful Relationships with Providers

Thursday, July 1st, 2010

When entering an agreement with a new vendor, businesses naturally hope for a successful long-term relationship, resulting in a measurable return on their investment. Assuming you have chosen a quality provider, some of the responsibility for a successful relationship lies within your management of it.

The Outsourcing Journal recently analyzed the findings of a survey involving businesses whose relationship with outsourced service providers had been in place for more than one year. The survey revealed that 50 percent of these buyers had assigned an inexperienced employee to manage the relationship with the providers.

Of the 50 percent of participants who did use managers with previous experience, 22 percent admitted that they had chosen someone who had limited experience in this area, or whose scope of experience was limited to managing the process before it was outsourced.

This resulted in some common mistakes and challenges in managing the relationship with the providers, including:

  • A tendency to micromanage the provider. For the relationship to work smoothly, a manager needs only be concerned about the delivery of tasks. Details of how the work is carried out are best left to the service provider.
  • Trying to improve the provider’s performance level by imposing penalties or offering incentives. This might work with in-house processes, but is not likely to have the desired effect on your vendor.
  • Lack of effective communication between buyer and vendor; as a buyer, you will need to have some insight into how your provider plans to handle your company’s processes. A manager should be willing to listen to and understand the provider’s viewpoint on matters of mutual concern. He or she should also be able to effectively communicate the company’s needs and priorities.
  • Inadequate skills to manage changes, and to bring the buyer/provider relationship to an optimum level.

Some of the companies in the study did invest in formal training for their relationship managers, but nearly 30 percent did so long after the buyer/vendor relationship had begun to experience difficulties due to the lack of knowledge or experience.

To avoid this problem, and to pave the way for a successful relationship with your providers, be sure your relationship manager has adequate skills in areas such as change management, negotiation, communication, partnering, and project management. Relationship managers can also acquire a great deal of applicable knowledge by reading the latest white papers, books, and articles on the topic of managing vendor relationships.

Top Reasons Companies Choose to Outsource

Monday, May 3rd, 2010

outsourcing

Cost savings, of course was the main reason most businesses gave for outsourcing, but other factors contributed to the decision as well, such as gaining access to talent, the higher level of expertise that many providers can deliver in their area of specialty, and increased business model flexibility.

Many business owners also believe outsourcing to be a key factor in improved customer relationships, the development of new products or services and market segment expansion, as well as geographic expansion.

There are bound to be some drawbacks with outsourcing; many companies still hold values that favor the use of in-house employees. Others cite a lack of skill in managing outsourced operations, and the need for in-house clean-up prior to outsourcing certain activities. Despite these problems, however 91% of customers said they would outsource again.

Most companies that use outsourcing prefer providers who specialize in a precise area of service, since most of these have developed a high level of competency in their area of expertise. In fact, outsourcing trends show that providers are continuing to define their services down to precise functions that can be carried out in optimal locations around the globe.

The overall conclusion is that outsourcing is a firmly established business strategy that continues to evolve and mature, and delivers value beyond mere cost savings, for companies that take advantage of it.

What Results can You Expect from Outsourcing?

Sunday, March 14th, 2010

outsourcing1When considering a new strategy for your business, it is wise to do a little research to find out what experiences other companies have had in implementing the same strategy. If you are thinking of outsourcing some of your key activities, for example, an in-depth survey by Pricewaterhouse Coopers offers valuable insights into the subject of outsourcing. What were their findings?

The survey included small, medium-sized, and large companies, and found that 87% considered outsourcing as having delivered the benefits they expected.

These companies had outsourced a wide variety of business functions, ranging from IT and HR services, production and delivery of their core products and services, to call centers, accounting services, and procurement. The latter three markets have recently experienced substantial growth, and are projected to continue doing so as more companies see the benefits of outsourcing these services.

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You Noodle Can Help You Predict Your Business Outcome

Thursday, June 11th, 2009

YouNoodleWhat will your business be worth in three years? The sophisticated You Noodle business valuation model analyzes information about business to help predict their outcomes. If you know a business (or own one) you can try it now for free!

What are the benefits of finding out information about a business?

Many individuals and businesses use You Noodle to determine the projected revenue and value of a business when they are considering investing in a business. For example, if you are considering buying shares of a business, you may be able to predict with a high level of accuracy what those shares are likely to be worth in the future using this predictor tool.

This predictor tool can also help you to determine what the outcome of your own business can be. If you are thinking about starting a new business, buying a business, or changing your business services or products, this predictor tool can give you some insight into whether or not your business will be as successful as you imagine. It may also be fun to use this tool to see where your business ranks amongst similar businesses. Are you on track?

For example, if you are thinking about opening a restaurant, this tool can help you to determine whether the start-up costs will be worthwhile – and how long it will take for you to see a return on your investment.

Remember to be logical.

While the You Noodle predictor tool is a fairly reliable way to determine the value of a business, keep in mind that this predictor works by analyzing information from similar businesses and from a business’s own history. While this tool is thought to be rather accurate, it’s important to keep in mind that the success of a business largely depends on the business model, business plan, and leadership team.

Therefore, use common sense if you are evaluating a business for investment purposes – and work hard and smartly if you are trying to realize a certain level of revenue from your own business. The You Noodle predictor is an excellent complement to good old fashion common sense and research!

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Factoring Can Help Cash Flow

Thursday, June 11th, 2009

FactoringFact: when businesses extend credit (which occurs anytime a business has to send an invoice for products or services), it will have 10 to 20 percent of its annual sales stuck in accounts receivable. That’s a significant amount of money each year!

When a business needs assistance managing their cash flow, the business can turn to a variety of resources, including banks and other lenders. However, many businesses either can’t get funding through a traditional lender, or would prefer to get funding through alternate means. Factoring is an alternate mean that is very appealing for many businesses. Factoring, in essence, is “cash without borrowing.”

Here’s How Factoring Works

A business sells its accounts receivable (outstanding invoices) to an investor (factor) at a discount rate – usually of about four percent). The factor then collects the money from the customer. Because the business sells the accounts receivable at a discount, the investor is able to collect on the discounted margin. That margin is generally based on a percentage of the total cost of the invoice, but may also be based on a flat rate.

Factoring is a very common practice that has been around for thousands of years, according to Vital Force Factoring. It is generally a business-to-business service, but consumers also use factoring systems anytime they make purchases with a credit card. In the case of a credit card arrangement, the credit card company will pay a retailer for goods when a consumer makes a purchase. Therefore, the credit card company, acting as a factoring agent, serves as a middle man and is in charge of managing payment for a product or service. The factoring system works in much the same way as a credit card system in business-to-business transactions.

Benefits of Factoring

Many company, such as Florida-based First Capital, are in business to buy receivables in exchange for immediate cash – as much as 97 percent of the total amount of the invoice. Some businesses use factoring for funding when they are unable to get bank loans or loans from conventional lenders. In a pinch, some businesses even use factoring to pay for inventory, payroll, and other immediate needs.

Factoring can also help businesses to improve their invoice collection rates as factoring companies handle all aspects of accounts receivable for a company. Some businesses enlist the help of factors if they are unable to collect on an invoice. The factoring company will then use its own resources to collect on the invoice, allowing both the business and the factoring company to receive payment.

Many factoring companies will also perform credit checks on new customers in order to determine the risk associated with engaging in a partnership with the new customer. This credit check can also help businesses to assess a credit amount or interest rate for the new customer.

When looking for a factoring company, look for a company that has a high advance rate for invoices, offers fast payment on invoices, has appropriate invoice management tools, and has a good reputation for collecting payment from customers. It may be helpful to review several different factoring companies before selecting the company that’s best for your needs.

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The Inspiration Behind InsideUp

Friday, December 19th, 2008

What inspired us to start InsideUp? It’s simple: our team of Internet business veterans saw a tremendous need among small businesses to be able to find reliable business service providers efficiently, and for business services firms to use online communities to educate and connect with business prospects, especially with small businesses.

According to a 2007 report published by Visa International, small businesses (businesses with less than 100 employees or less than $25 million in sales) in the U.S. spend $1.68 trillion yearly on business services, or nearly 35% of their total business expenditures.

Our own research at InsideUp has been centered on trying to understand how small businesses find business service vendors. Our research indicates that it takes a tremendous amount of work and time to find reliable and reputable business service providers. A business service provider, mind you, can be anyone from a recruiting company that helps you find staff to the marketing company that implements a direct marketing campaign for you.

InsideUp has taken on the challenge of helping to solve these problems for small businesses and the firms that want to provide business services to them. The Beta release of our community platform is a step forward on an ambitious road to provide a comprehensive online platform where small businesses can connect with business service providers. Lots more to come, so stay tuned…