When considering a new strategy for your business, it is wise to do a little research to find out what experiences other companies have had in implementing the same strategy. If you are thinking of outsourcing some of your key activities, for example, an in-depth survey by Pricewaterhouse Coopers offers valuable insights into the subject of outsourcing. What were their findings?

The survey included small, medium-sized, and large companies, and found that 87% considered outsourcing as having delivered the benefits they expected.

These companies had outsourced a wide variety of business functions, ranging from IT and HR services, production and delivery of their core products and services, to call centers, accounting services, and procurement. The latter three markets have recently experienced substantial growth, and are projected to continue doing so as more companies see the benefits of outsourcing these services.